Report a repair

You can report a repair the following ways:
  • By phone
  • During office hours telephone  01259 722899
  • After office hours telephone : for all non-gas emergencies call Mitie on:  0845 600 8624
  • and for gas emergencies call McDougall Group on Tel : 0333 123 1011 (this is a cheaper option for use by mobiles) or Tel :  0800 975 1234           
  • By visiting the office in Alloa
  • By Letter
    Write to us with details of your repair request giving suitable times for access and if possible, a contact telephone number.
  • By E-mail
    E-mail us details of a repair request using the form below:  
Do not use this service to report emergencies and be aware that emails are only collected during office hours.

Please provide as much information as possible such as the location and your opinion of the urgency of the repair