Housing Services Staff Biographies

Linda McLaren - Dip H.S. CIHCM

Linda McLaren - Dip H.S. CIHCM
Director of Housing Services

As a section leader Linda is responsible for managing the full range of housing management and tenancy sustainment activities including allocations, rent account management, void management, tenant participation and for the collation of all associated performance data.

Marian Kelley - MA (Hons) MCIH

Marian Kelley - MA (Hons) MCIH
Senior Housing Services Officer

Along with the other Director of Housing Services, Marian is responsible for the operational day to day supervision of the Housing Management Team.

Linda Ure

Linda Ure
Housing Services Officer

Along with the other Housing Services Officers, Linda is responsible for the delivery of a comprehensive and responsive housing management service to the Association’s tenants within a defined geographical area of operation.

Linda currently provides such services to our tenants in Tullibody; Alloa Road, Banchory Place, Blackmuir Place, Broomieknowe, Craigleith View, Muirside Road, Newlands Place, The Braes and Wallace View. Alloa; Ash Grove, Bank Street, Bridge Terrace, Broad Street, Burgh Mews, Colville Gardens, Earl of Mar Court, Kirkgate, Mar Street,  Mercat Wynd and Stripehead,.  Tillicoultry; Comrie Court, Scotland Place, St. Serf's Road and Weavers Way.  Dollar; Mitchell Court. 

Kirsten

Kirsten Kirkwood  
Assistant Housing Services Officer

Kirsten assists and supports Linda Ure, Housing Services Officer in providing the full range of housing management services to the Association’s tenants.

Donald Beaton
Housing Services Officer

Along with the other Housing Services Officers, Donald is responsible for the delivery of a comprehensive and responsive housing management service to the Association’s tenants within a defined geographical area of operation.

Donald currently provides such services to our tenants in Tullibody; Crofts Road, Delphwood Crescent, Dovecot Road, Firs Road, Knowefaulds Road, Ladywell Drive, Ladywell Place, Northwood Road, Redlands Road, St. Serf's Road, Stirling Road and Westview Crescent.  Alloa;  Bowhouse Gardens, Burleigh Way, Elm Grove, Forth Crescent, Hill Park, Hill Street and Paton Court,  Menstrie; The Charrier.  Alva; Cleuch Drive, Henry Street and Stirling Street. Cambus; Main Street.  Coalsnaughton; Blackfaulds Street and School Terrace.  Fishcross; Alloa Road.

Kathryn McPhait 2022 2

Katie McPhait  
Assistant Housing Services Officer

Katie assists and supports Donald Beaton, Housing Services Officer in providing the full range of housing management services to the Association’s tenants.

T:  01259 722899

E: kathryn.mcphait@ochilviewha.co.uk

Joanne Reid 2022

Joanne Reid
Housing Services Officer

Along with the other Housing Services Officers, Joanne is responsible for the delivery of a comprehensive and responsive housing management service to the Association’s tenants within a defined geographical area of operation.

Joanne currently provides such services to our tenants in West Fife; Blairhall, High Valleyfield, Newmills and Oakley.  Tullibody; Paterson Place, Talisker, Baingle Crescent, Newmills, Old School Court, Chestnut Lane and Acorn Drive.  Alloa; Ashley Terrace, Bedford Place, Garvally Crescent, Mill Road and Moir Street.  Clackmannan; Millbank Crescent.  Sauchie; Baillie Court, Beechwood, Fairfield, Gartmorn Road, Kippen Place, Millers Lade Avenue, Pearson View, Posthill, Rosebank, Schawpark Avenue and Sprotwell Terrace

T:  01259 722899

E:  joanne.reid@ochilviewha.co.uk

Adele Rae

Adele Rae
Assistant Housing Services Officer

Adele assists and supports Joanne Reid, Housing Services Officer in providing the full range of housing management services to the Association’s tenants.

T:  01259 722899

E:  adele.rae@ochilviewha.co.uk

 

 

Chris McShane

Chris McShane
Tenant Engagement & Communication Officer

Chris was appointed as the Association's Tenant Engagement & Communication Officer in April 2021.  

His role will be to lead and develop the implementation of the Tenant Engagement & Communication Strategy and to continually develop innovative methods of tenant engagement and support operational staff in the implementation of these methods to involve our tenants in the services they receive.  

T: 01259 722899

E: chris.mcshane@ochilviewha.co.uk

David Bishop

David Bishop
Assistant Housing Services Officer  (Arrears & Administration)

David provides administrative assistance in the delivery of an area based generic housing management service by supporting arrears recovery and tenancy sustainment activities.

Donna Phillips

Donna Phillips - MCIH
Housing Services Assistant (Housing Options)

Donna is responsible for maintaining the operation of the Common Housing Register and the Associations These Home Allocation system. Donna provides advice and information to Housing Applicants as well as dealing with other housing enquiries. 

Denise Armstrong May 2024

Denise Armstrong
Customer Service Team Leader 

Denise is the Team Leader who oversees the Customer Service Team and provides administrative cover for the Association and frontline cover for our main reception.

T: 01259 722899

E: denise.armstrong@ochilviewha.co.uk

Molly Brown May 2024

Molly Brown   
Customer Services Assistant 

Molly assists with the administrative cover for the Association and frontline cover for our main reception.

T: 01259 722899

E: molly.brown@ochilviewha.co.uk

Lorna Pajor 2024

Lorna Pajor 
Customer Services Assistant

Lorna assists with the administrative cover for the Association and frontline cover for our main reception.

T: 01259 722899

E: lorna.pajor@ochilviewha.co.uk