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Tenant Engagement & Communication Officer EVH Grade 7 (£39,072 - £42,903 pa, plus Car User's Allowance £1,642 pa)

We wish to recruit a suitably qualified, skilled, and enthusiastic individual for the following post:

TENANT ENGAGEMENT & COMMUNICATION OFFICER

EVH Grade 7 (£39,072 - £42,903 pa, plus Car User’s Allowance £1,642 pa)

The hours for this permanent post will amount to 35 hours per week working

Monday to Friday. Some homeworking and flexible working hours are available. The Association is currently trialling a 4-day week or a 9-day fortnight, more information can be provided at the interview.

Deliver the actions within the Tenant Engagement & Communication Strategy

To continually develop innovative methods of tenant engagement and support operational staff in the implementation of these methods to involve our tenants in the services they receive

To promote a culture of positive tenant engagement throughout the Association

Deliver and support different methods of communication with tenants

Line Management responsibility for the frontline Customer Service team members

For further information on this post, particulars are also available for download from the Associations web site:

If you wish to speak to someone:  Tel. 01259 722899

(No CV’s or Recruitment Agency referrals)

The closing date for applications is Monday 6th January 2025 at 5.00 pm

Interviews will be held on Tuesday 15th January 2025.

Ochil View is an Investor in People Gold, Healthy Working Lives Gold and a Living Wage Employer