Our News
Office Closure - 15.12.23
Christmas & New Year Holidays 2024-25
Here's a list of our opening times over the Festive Season
E-Bikes and E-Scooter Safety
Do you, or any of your household own an e-bike or scooter? Here are some handy tips on buying, using and keeping these items safely.
Feedback on our Tenant Engagement Strategy
We recently held a consultation exercise with Ochil View Housing tenants who are on our Register of Interested Tenants. The focus for this was the Tenant Engagement Strategy, which is currently being reviewed. Staff also took part in the consultation and we can now share the outcomes of the work that took place.
Thank You To Our Alloa Academy Artists
Pupils from Alloa Academy recently visited Ochil House, the offices of Ochil View Housing Association, following completion of an exciting project to provide the Association with art work.
Our 2023-24 Annual Performance Report is Available to View
We are pleased to share our 2023-24 Annual Performance Report. This set out how well we are performing in delivering our services to tenants. It also shows how well we are doing when compared to other similar-sized housing associations, as well as the Scottish average.
Read Article "Our 2023-24 Annual Performance Report is Available to View"
These Homes Reaches 5000 Lettings Milestone
These Homes – the digital choice based lettings system that Ochil View Housing Association uses to allocate their properties, celebrates a letting milestone of 5000 properties today since launching in 2021. These Homes is a collaboration between fourteen other landlords, including ourselves, providing improved access to affordable rented properties across Scotland. Read more on this achievement by clicking below.
Universal Credit Migration
If you’re an Ochil View tenant and have received your Universal Credit migration notice, you have 3 months to make your claim, before your current benefits stop. Please get in touch for assistance to make your claim. We have noticed some common errors when our tenants are completing the applications themselves, which is causing issues and delays to their claim and payment dates.
XL Bully Dogs
It is now illegal to own an XL bully type dog in Scotland without an exemption certificate. We understand the benefits of keeping a pet for many of our tenants and that the announcement of a ban may have been worrying for responsible owners of XL bully type dogs. We also understand that some of our tenants have safety concerns around XL bully type dogs. We will not withdraw consent to keep XL Bully type dogs provided that the dogs are registered and an exemption certificate is provided. Click the read article button to find out more on the requirements needed.
Our New Allocations Policy
Recently, we have undertaken an extensive review of our Allocations Policy and this has now been approved by our Board of Management.
Migrating to Universal Credit
We have created a handy, step-by-step guide for tenants who will be asked to migrate onto Universal Credit this year. The guide includes who this affects, what they need to do and the support available to ensure it goes smoothly.
Housing Perks Launch
We are delighted to announce that Ochil View Housing has teamed up with Housing Perks which will allow tenants to gain discounts on everyday items from a range of high street stores!
New Changes to Tenancy Guide
We have created a new guide that covers what a tenant should do in the event of a change to their tenancy. This covers information on things such as subletting, joint tenancies and succession. For all information around tenancies, including changes, paying rent and tenant engagement, simply click the 'Our Tenants' tab at the top of the website.
Ochil View Guide to Reducing Energy Costs
We have created a handy, informative booklet for Ochil View tenants that covers a wide-range of ways to save energy in your home. This includes how to make the most of heating in your home, saving money on your appliances and managing your energy bills. There's also a range of detail around different support services to help with cost--of-living challenges.
New Reactive & Void Repairs Contractors
Following the recent tender exercise and Board Approval, we have now awarded our Reactive & Void Repairs contract to QAPM Ltd.
2022-23 Annual Tenant Engagement Report
We are delighted to reveal our Tenant Engagement Annual Report for 2022-23. This report highlights the many different ways Ochil View Housing Association tenants have contributed to the work of the Association.
Newsletters - Spring 2023
The Association's corporate and regional newsletters have now been completed and these include useful information for service users
National Panel of Tenants and Service Users
Click on the title above to find out how tenants can join the Scottish National Panel to help improve housing services across the country.
2023-24 Rent Consultation Outcomes Report
Back in December, we issued an information booklet and short survey to all tenants on our rent increase proposals for 2023-24. We received a significant response to the survey, with over 400 replies in total. The feedback received has now been collated into a short report and the findings will form part of the decision-making process for the year ahead. Thank you to everyone who took the time to give us their thoughts. You can read the report in full by clicking on 'Read Article' button at the end of this article.
2023-24 Rent Information and Cost of Living Advice
We have produced information which sets out our rent options for 2023-24. In addition, we have also created help and support details around the cost of living crisis and also the different ways tenants can engage with us. As of 8th December, we have sent this out to tenants to consider, with a short survey to follow. You can view the information sheets by clicking on the green button below.
Read Article "2023-24 Rent Information and Cost of Living Advice"
Survey Outcomes from Our 2021-22 Annual Performance Report
We sent our 2021-22 Annual Performance Report to tenants at the end of October. Following this, we wanted to get tenants' perspective on how we are performing. We were delighted to receive hundreds of responses and we have collated these into a report. You can read this by clicking on the button below.
Read Article "Survey Outcomes from Our 2021-22 Annual Performance Report"
Annual Performance Report 2021-22
Our latest Annual Performance Report is now available to view on our website by clicking on the 'Read Article' button below.
Equality & Human Rights Strategy
Our updated Equality & Human Rights Strategy has been approved by our Board and is now available to view on our website.
Annual Assurance Statement 2022
The Association has submitted their Annual Assurance Statement to the Scottish Housing Regulator. Click on the 'Read Article' button below to see it in full.
Vodafone and Ochil View Housing Team Up!
Ochil View Housing Association today announced it will be using free connectivity, via Vodafone’s charities.connected initiative, to tackle digital exclusion across Clackmannanshire and Fife. They will use the connectivity to support more individuals and families in the area get online and access its services and to improve connectivity and digital skills for its tenants. The connectivity could assist up to 1,400 Ochil View Housing tenants across these two areas.
Guide to Average Costs for Using Household Appliances - Pre and Post October 2022
For tenants information: We have created a guide that shows how much it costs, on average, to run household appliances. We have also created estimates for what these will cost when the price cap increases in October. Click the 'Read Article' button below to view it.
Read Article "Guide to Average Costs for Using Household Appliances - Pre and Post October 2022"
Tenant Survey
Our 3 yearly tenant survey is almost upon us. Starting on 12th September and for around 6 weeks, you may be contacted in person or by phone.
Newsletter Survey Outcomes Report
We were delighted with the tenant response to our recent Newsletter Survey. You can read the outcomes from this survey by clicking the link below. Thank you to everyone who took the time to give us their thoughts and opinions.
Newsletters - Summer 2022
The Association's corporate and regional newsletters have now been completed and these include useful information for services users
Outcomes Report from My Home Survey - 2022
The closing date for our My Home surveys has now passed. Click below to find out what we did next!
2021-22 Annual Tenant Engagement Report
We are delighted to advise that we have created our first ever Annual Tenant Engagement Report.
